Privacy Policy

Privacy Policy

Effective date: 2026-01-23

What data we collect

• Identity & contact: name, email, phone, billing/shipping address
• Order & payment: order details, invoices, transaction status (full card details are processed by payment providers)
• Account: login credentials, purchase history (if you create an account)
• Support: messages and correspondence
• Device & usage: IP address, browser/device info, pages viewed, cookies/analytics IDs (where applicable)

How we use & protect data

Purposes & legal bases

Marketing emails (Brevo / newsletter)

If you subscribe to our newsletter or opt in to marketing, we may send you marketing emails via Brevo. You can unsubscribe anytime using the “unsubscribe” link in our emails or by emailing love@ayeeb.com.

Cookies & analytics (Jetpack)

We do not use Google Analytics/GA4/GTM. Website statistics (where enabled) are collected via Jetpack.

Sharing, transfers & retention

• Service providers: payment processors, shipping/logistics, hosting, email tools (Brevo), cookie/consent tools, and Jetpack statistics (where enabled).
• International transfers: some providers may process data outside the EEA; we use GDPR safeguards (e.g., SCCs) where required.
• Data retention: order & tax/accounting records 5 years; customer support messages 3 months; analytics/cookie data 3 months (or as controlled by your cookie preferences).

Your rights (GDPR)

• Access, rectify, or delete your data
• Restrict or object to certain processing
• Data portability
• Withdraw consent at any time (where applicable)
• Complain to a supervisory authority (Portugal: CNPD)

Children

Our website is not intended for children and we do not knowingly collect personal data from children.

Questions? Email love@ayeeb.com