Privacy Policy

1. Data Controller

2. Personal Data We Collect

Depending on how you use the Website, we may collect the following categories of personal data:

• Name
• Email address
• Phone number or WhatsApp number, if you choose to provide it
• Billing and shipping details
• Account registration details
• Inquiry messages, consultation requests, order notes, and other content you submit
• Technical information such as IP address, browser type, device type, and usage data
• Cookie and security-related data, including anti-spam or reCAPTCHA-related information where applicable

3. Why We Use Your Personal Data

We may use your personal data for the following purposes:

• To respond to your inquiries and consultation requests
• To provide products, services, and customer support
• To create and manage customer accounts
• To process payments, orders, and transactions
• To maintain website security and prevent spam, abuse, or fraud
• To manage comments, reviews, and user interactions
• To improve website performance, content, and user experience
• To send updates or marketing communications where permitted or where you have consented

4. Legal Basis for Processing

Where applicable, we process personal data on one or more of the following legal bases:

• Your consent
• Performance of a contract
• Taking steps prior to entering into a contract
• Compliance with legal obligations
• Our legitimate interests, such as operating and securing the Website

5. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the Website, remember preferences, improve performance, analyse traffic, and support essential site functionality. Where required by law, non-essential cookies will only be used with your consent.

6. reCAPTCHA and Anti-Abuse Tools

We may use anti-spam and anti-abuse tools such as Google reCAPTCHA to protect forms, registrations, comments, and the overall security of the Website. These tools may process technical and behavioural information necessary to detect automated or abusive activity.

7. Sharing of Personal Data

We may share personal data only where necessary with service providers and partners involved in operating the Website and providing services, such as:

• Hosting and infrastructure providers
• Payment processors
• E-commerce and account management tools
• Email and communication providers
• Analytics, security, or anti-spam providers
• Professional advisers, where necessary
• Authorities, where required by law

8. International Transfers

Some service providers may process or store personal data outside your country or outside the European Economic Area. Where applicable, we seek to use appropriate safeguards for such transfers in accordance with applicable law.

9. Data Retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law, regulation, or legitimate business needs.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request restriction of processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request data portability, where applicable
• Lodge a complaint with a competent data protection authority

To exercise your rights, please contact us at love@ayeeb.com.

11. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.

12. Children’s Privacy

This Website is not intended for children, and we do not knowingly collect personal data from children without appropriate legal basis or authorisation where required.

13. Third-Party Links

This Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

For privacy-related requests, please include enough detail for us to understand and respond to your request.